好消息,搬瓦工 DC9 CN2 GIA 终于要恢复了!
【更新】2018.4.27 10:11 目前已经恢复完成。
今天上午 7 点左右收到搬瓦工发来的邮件,简而言之就是一句话:我们已经解决了所有的问题,将于 24 小时内恢复服务。之前几天客服都被问的烦了,基本都是回复要么等待,要么退款,可见电信的效率确实是低。
图片来自 TG 群大佬 @Zer0D4y。
值得一提的是,搬瓦工提到他们会建立一条 CN2 GT 的备用路线,一旦 GIA 出问题,将无缝切换到 GT。
中文翻译
Dear Bandwagon Host Customer,
您正在收到此服务提醒,因为您有我们的激活的 CN2 GIA VPS。
之前我们发出了一个通知,我们将在3月26日暂时将所有客户的 CN2 GIA BETA 计划迁移到我们当前部署的CN2 GIS(GT)服务中。
我们估计需要3-7天才能完成所有必需的维护工作,并将所有客户迁移回来。
正如您从我们之前的通信中可能记得的那样,在我们的维护完成后,我们与中国电信的光纤链路开始出现间歇性问题(数据包丢失),中国电信正在与光纤提供商合作解决此问题。
今天,他们终于解决了这个问题,现在链接稳定。
在接下来的24小时内,我们将执行以下操作:
1)我们将执行我们的最终性能测试,以确保光纤路径没有问题
2)我们将与CN2 GT建立备用光纤链路,所以如果未来我们的主要CN2 GIA线路发生任何事情,我们的设备将无缝地将所有客户端转接至CN2 GT线路,而不会发生停机或IP更改,以确保最高质量不间断的服务。
3)我们将把所有受影响的客户迁移回CN2 GIA生产线。
我们的工程师目前正在进行 1)和2)的工作,一旦完成,我们会将您的VPS转移到CN2 GIA,并且您应该收到原有的CN2 GIA IP地址。
我们感谢您的耐心,欢迎回来!
给予最亲切的问候,
Daniel Clay
Bandwagon Host/IT7 Networks Inc
邮件原文
Dear Bandwagon Host Customer,
You are receiving this service alert because you have an active CN2 GIA VPS with us.
Previously we had sent out a notification that on March 26 we will be temporarily migrating all clients on CN2 GIA BETA plan over to our currently deployed CN2 GIS (GT) service.
We had estimated that it will take us 3-7 days to complete all required maintenance and migrate all clients back.
As you may remember from our previous communication, after our maintenance was completed, our fiber link with China Telecom began experiencing intermittent issues (packet loss) and China Telecom was working with the fiber provider to address the issue.
Today they have finally resolved the issue and the link is now stable.
Over the next 24 hours we will be performing the following:
1) We will execute our final performance tests to make sure there is no issue with the fiber path
2) We will set up a backup fiber link with CN2 GT, so if anything happens to our primary CN2 GIA line in the future, our equipment will seamlessly transfer all clients to CN2 GT line without any downtime or IP changes, to ensure highest quality uninterrupted service.
3) We will migrate all affected clients back to the CN2 GIA line.
Our engineers are already working on 1) and 2) and once complete, we will transfer your VPS to CN2 GIA, and you should receive your old CN2 GIA IP address.
We thank you for your patience, and welcome back!
With kindest regards,
Daniel Clay
Bandwagon Host/IT7 Networks Inc
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